A school account is renewed by a committee that remembers one bad June far longer than
five good ones. In practice they change supplier for four reasons, and price is rarely
the first of them.
Short delivery. Not late — short. The consignment arrives on time and
is missing forty pieces in one size, which means forty parents at the school office in
the first week. A size-wise record of what was ordered against what actually shipped is
the only thing that catches this before the van leaves.
Quiet substitution. A shade that does not match last year, a fabric
changed because the mill was out. It may be unavoidable; it is never acceptable as a
surprise. Anything agreed per school — colour, cut, logo placement, cloth —
should be recorded against that school and read back at the next order rather than
remembered.
Billing that does not match the purchase order. Schools reconcile
against a PO number, and an invoice that cannot be tied to one sits unpaid in an office
for weeks while everyone is polite about it. Invoices raised per school against their own
PO, with advances and balances tracked, is a cash-flow feature disguised as a paperwork
one.
Nobody could answer the phone question. “Where are our Class 6
shirts?” has to be answerable in under a minute, in the first week of June, by
whoever picks up. That is what per-school and per-size production stages are for. The
wider write-up on school uniform
manufacturing covers the operating side, and units supplying corporate or industrial
wear as well should start from uniform
manufacturers software.
More on this: garment ERP software.